General

WinXAlpha ("We," "Our," "Us") is committed to safeguarding the personal information of its users ("You," "Your," "User"). By accessing and using the WinXAlpha platform ("Platform"), You agree to this Privacy Policy and consent to the collection, use, and sharing of Your personal information in accordance with its terms.

This Privacy Policy complies with the Information Technology Act, 2000, and associated rules. It does not require physical or digital signatures and serves as a legally binding agreement between You and WinXAlpha.

We respect Your privacy and use Your information solely for providing and improving the Platform. Your data is never rented or sold to third parties.

Information Collected

Traffic Data

We collect certain information automatically, including:

• IP address.
• Device details and interaction logs with the Platform.

Personal Information

To use the Platform, You may be required to provide:

• Contact Data: Email, phone number, and similar details.
• Demographic Data: Postal address, location, and other identifiers.
• Financial Data: Account details, e-wallet information, and payment credentials for prize disbursement.
• Gameplay Data: Tournament history, scores, and related analytics.

Communication Records

Any communication with WinXAlpha (via email, support requests, etc.) may be stored for quality and support purposes.

Use of Information

We use Your information to:

• Provide and improve Platform features.
• Facilitate tournament operations, prize disbursement, and user engagement.
• Conduct data analysis for marketing, product enhancement, and fraud prevention.

Your information may also be anonymized and aggregated for research, reporting, and business development.

Disclosure of Information

We do not share Your personal information with third parties except

• As required by law.
• To protect the rights, property, or safety of WinXAlpha and its users.
• With trusted service providers for business operations (e.g., payment processors).

Information may also be shared in anonymized form to aid strategic planning and marketing campaigns.

User Profile Information

By using the Platform, You consent to WinXAlpha using Your profile information (e.g., name, profile picture, tournament participation) for:

• Advertisements and promotions.
• Marketing on digital channels, including social media, email, and app notifications.

No compensation is provided for such uses unless explicitly stated.

Security

We implement industry-standard measures to protect Your data. However, no system is completely secure, and We cannot guarantee absolute protection against unauthorized access.

If a data breach occurs, We will notify affected users promptly as required by applicable law.

Cookies and Tracking

Cookies and similar technologies are used to improve Your experience on the Platform.

Cookies may track preferences, session data, and usage statistics to personalize content and advertisements.

Account Deletion

You may delete Your account and associated data at any time by accessing the "Delete Account" option on the Platform.

• Deletion requests are processed within 15 days of submission.
• Unclaimed prizes or balances will be forfeited upon deletion.

Some transaction and verification data may be retained for legal compliance.

Player and Host Data

Gameplay history, tournament results, and player rankings are stored for operational and analytics purposes.

Hosts must ensure the accuracy of declared results. Misrepresentation may result in penalties or account suspension.

Your Rights

1 You can correct inaccuracies in Your personal information or request its removal by contacting us at support@winxalpha.com.

Updates to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and Your continued use of the Platform constitutes acceptance of the revised terms.

Limitation of Liability

WinXAlpha disclaims all warranties regarding the accuracy, errors, damages arising, completeness, or functionality of the Platform.

We are not liable for losses arising from third-party misuse of Your data.

Contact Us

For any queries, please reach out to support@winxalpha.com.